Effective Date: January 17, 2025
CDI Solutions (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained from website visitors and campaign participants. By using our website or participating in our campaigns, you agree to the terms outlined in this Privacy Policy.
1. Data Collection
We collect the following types of information:
1.1 Personal Information
- Contact Details: Name, email address, phone number, and mailing address.
- Messaging Data: Communication details such as chat logs, email exchanges, and survey responses.
1.2 Non-Personal Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, and interaction data.
1.3 Information from Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us at support@cdisolutions.com to address the issue immediately.
2. Data Usage
We use the information collected for the following purposes:
- Service Delivery: To process inquiries, respond to requests, and manage accounts.
- Campaign Tracking: To measure engagement and optimize campaign performance.
- Analytics: To analyze website usage and improve our services.
- Communication: To send updates, promotional materials, and relevant notifications.
- Compliance: To meet legal obligations and enforce our terms and policies.
3. Data Sharing
We do not sell or rent personal information to third parties. However, we may share information in specific scenarios:
3.1 Third-Party Service Providers
We collaborate with trusted service providers to:
- Host and maintain our website.
- Track and analyze campaigns.
- Facilitate customer communication and email delivery.
3.2 Event Registration
We may share limited data, such as contact details, with authorized carriers to manage event registrations or campaign participation.
- Mobile Opt-In Data Disclaimer: Mobile information, including text messaging originator opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes.
3.3 Anonymized Data
Aggregated and anonymized data may be shared with research partners or for analytics purposes to enhance our services.
3.4 Legal Requirements
We may disclose your information if required by law or to comply with valid legal requests.
4. Data Storage and Security
4.1 Storage
- Personal data is securely stored in compliance with industry standards.
- Data retention is determined by business needs and legal obligations.
- Data no longer required is securely deleted using established methods.
4.2 Security Measures
- Encryption: SSL encryption protects data during transmission.
- Access Control: Only authorized personnel have access to personal data.
- Regular Audits: Periodic reviews ensure compliance with data protection standards.
- Backup Systems: Regular backups are maintained to prevent data loss.
5. User Rights
5.1 Access and Updates
You have the right to access and update your personal information. Please contact support@cdisolutions.com to make a request.
5.2 Data Deletion
You can request the deletion of your personal data unless we are legally obligated to retain it.
5.3 Opt-Out Options
- Email Communications: Unsubscribe using the link in our emails.
- Cookies and Tracking: Adjust browser settings to block cookies or notify you of their usage.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience:
- Essential Cookies: Necessary for core website functionality.
- Performance Cookies: Analyze site usage and enhance performance.
- Advertising Cookies: Provide tailored ads based on browsing history.
- Third-Party Tools: Plugins or widgets that may collect user data to offer additional features.
7. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with the revised “Effective Date.” Significant changes will be communicated via email or a prominent notice on our website. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
By using our website or services, you confirm that you understand and agree to the practices outlined in this Privacy Policy.